Email support

Reach us any time at hello@kpappworx.com. It's the fastest way to get help.

Response time

We aim to respond within one business day. Pro-plan customers receive priority support.

Reporting a bug

Email hello@kpappworx.com with the subject “Bug report.” To help us resolve it quickly, include:

What you were trying to do and what happened instead.
The page or screen where it occurred (and the time, roughly).
Your HubSpot portal ID, if the issue involves syncing.
A screenshot, if possible.

Requesting a feature

We build closely with our users. Send feature ideas to hello@kpappworx.com with the subject “Feature request” and a short description of the problem you're trying to solve.

Known issues

There are no known outages or major issues at this time. Current service status is always available on our Status page, and resolved changes are listed in the Changelog.